Husband · Father · Operations leader · Founder · U.S. Navy veteran

Ben
Goodman

I build things that make complicated work simpler—and I care deeply about the people doing that work.

My career has been shaped by frontline operations, client leadership, technology, and the belief that a better system can change what a team is capable of.

Read my story ↓

My story

A life built through service, reinvention, and family.

Ben with Katya and their son at the beach

I was born in Memphis, spent most of my childhood in Calgary, Canada, and eventually made my home in Kentucky. I served in the United States Navy during Operation Southern Watch—an experience that taught me preparation, accountability, and what it means to be responsible for more than yourself.

My wife, Katya, is from Belarus. We found each other in a world of billions of people and built a life together across borders, cultures, and a great deal of uncertainty. Being her husband and being a father are the most important roles I have.

Service

United States Navy

Quartermaster, Third Class · Operation Southern Watch

The habits stayed with me: know where you are, know where you are going, and take responsibility for getting people there safely.

United States Navy veteran graphic honoring service during Operation Southern Watch

Professional work

Leadership close enough to the work to improve it.

I lead a multi-site healthcare logistics workforce program for Manpower—supporting staffing quality, client delivery, associate experience, compliance, and continuous improvement.

Current Client Site Manager scope

150 associates supported11 client sites$4M annual workforce spend

366%

Year-over-year profitability growth

By working closely with my client, understanding what mattered to their operation, and turning those needs into disciplined execution, I increased my company’s profitability on the account by 366% year over year.

System mapOne operating view from order to outcome

Built around the real work—not around another spreadsheet.

01OrdersOpen demand, requirements, availability, and closure

02Recruiting PipelinesCandidate progress, contact history, background, and placement

03Starts & EndsAssignment lifecycle, status, reasons, and redeployment

04Onboarding SchedulingLocation-based appointments, capacity, and candidate movement

05Training SchedulingScheduled sessions, attendee data, and notification exports

06Payroll TrackerWeekly issues, ownership, resolution, and controlled access

07Summary MetricsOperational KPIs and leadership visibility

08Audit & Export LogsActor, timestamp, changed fields, and export history

09AdministrationRoles, permissions, accounts, and program controls

Orders ↔ StartsPlacement activity keeps order availability synchronized.

Pipeline → PlacementCandidate records move forward without re-entering core information.

End → RedeployEnd reasons, prior status, and redeployment decisions remain connected.

Role-based controlsSensitive payroll, reporting, and administration stay permissioned.

10→1Roughly ten disconnected trackers consolidated into one operational platform.

Selected project

Operations Tracker

I designed and built the Operations Tracker after seeing critical work spread across roughly ten separate spreadsheets and manual trackers. It is an operational workflow and visibility platform for multi-site staffing—not a replacement for enterprise systems.

The system connects orders, recruiting pipelines, starts and ends, onboarding scheduling, training scheduling, payroll issues, metrics, audit history, exports, and administrative controls. Records move through the process with fewer duplicate entries, fewer disconnected handoffs, and clearer ownership.

I defined the business requirements, workflows, validation rules, role structure, KPIs, and automations, then built the working platform around how managers and recruiters actually operate. Status logic, locked records, standardized data, permissioned views, and audit trails create accountability without adding more manual work.

Role: Product owner, designer, builder
Transformation: Roughly ten trackers consolidated into one operating system
Automation: Connected lifecycle handoffs, availability syncing, placement movement, and audit history
Control: Role-based permissions, protected payroll access, standardized records, and administrative governance
Impact: Less duplicate entry, stronger accountability, faster visibility, and clearer decisions
Scope: Designed for multi-site, multi-account staffing operations with room to scale across client programs

Founder project

TROVIQO

Find it nearby. Buy it today.

Troviqo began with a simple frustration: people should not have to drive from store to store—or scroll through endless national listings—to learn whether something is actually available nearby.

I founded Troviqo to make local discovery more useful. Scout is the friendly guide at the center of a brand being built to help people find what they need closer to home.

Visit Troviqo

In developmentSomething useful is being discovered.troviqo.com

Beyond work

Curiosity is the thread running through everything.

Family first. My best life is the one I share with Katya and our family.

Maker by nature. I enjoy building software, solving mechanical problems, and learning by doing—from business systems to working on our cars.

Keeper of stories. I am researching and preserving the remarkable career of my father, Mark Goodman, a musician, producer, broadcaster, and familiar face in Canadian commercials.

Loyal fan. I follow the Detroit Red Wings, the New York Yankees, and the teams close to home.

Ben with Katya and their son visiting a garden

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